Online Policies

We want you to be as delighted with your order when you buy on line as you are when you visit one of our stores.  If you have questions or concerns, please call us or get in touch via the Contact Page on the website.

Shipping Policy

Macaron Parlour ships macarons Monday-Wednesday via the delivery method chosen by the customer at checkout. Orders received after 9 am Wednesday will not go out until the following Monday.

Macarons are delivered on Monday – Friday ONLY regardless of the shipping method.

When in-store pickup is chosen, buyers must specify location, pickup date and time. If the purchased item is not picked up during that time period, Macaron Parlour will attempt to reach the purchaser. Items not picked up within 24 hours of the requested pickup time will be disposed and refunds will not be allowed.

Returns

All orders are non-refundable unless the delivery is incomplete due to an error by Macaron Parlour. In the event of non-delivery due to incorrect or incomplete information provided by the purchaser, Macaron Parlour is not responsible and will not grant a refund. This includes Manhattan deliveries that were not completed because no one was available to receive the package.

Privacy Policy

This is the Web site of Macaron Parlour – macaronparlour.com.

Our postal address is:

111 St. Marks Place
New York, NY 10009

We can be reached via e-mail at info@ macaronparlour.com.

We hope you enjoy your visit to macaronparlour.com.  In order to better serve you, and improve the experience at macaronparlour.com, we may collect certain important information about our visitors.

When you visit our Website, our server automatically recognizes your Internet Protocol address (IP address).  We collect IP address information in aggregate form. This information is used for internal review and analysis only.

In addition, like many other Websites, our site may use “cookies,” or our unique electronic fingerprint placed temporarily in your Internet browser, to keep track of your stay at our Website. The cookie allows our server to remember you and the information you have requested or provided to us while visiting our site. This helps us to enhance your overall macaronparlour.com experience. The cookie is harmless and does not gather information from your computer or profile your system. It simply allows us to distinguish each individual among the many people who browse our site and the cookie expires a specific period of time after your visit.

If you supply us with your email address, your postal address or telephone number online you may receive periodic mailings, emails or telephone calls from us with information that may be of interest to you regarding new products, services or upcoming events of special interest. We respect your privacy and never sell or rent our lists. If you do not wish to receive emails from us, please let us know in an email to info@macaronparlour.com. If you do not wish to receive postal mailings or telephone calls from us, please let us know by mailing a letter containing your exact name and address to Macaron Parlour, 111 St. Marks Place, New York, New York 10009.  We will promptly remove your addresses and telephone numbers from our lists.

Dietary Concerns

We are very sensitive to food allergies, but we cannot guarantee that our foods are free of trace amounts of nuts, tree nuts, wheat, dairy, eggs, soy, and other allergens.

All macarons contain nuts, eggs, and unless specified, dairy. Macarons are not made with gluten containing products, but may have had exposure to wheat during the baking process.

Macaron Parlour Classes
Join us for classes where we show you how to replicate our delicious macarons at home! Classes are taught by members of our pastry staff. They are $100 and run 3-3.5 hours.

Our classes are composed of demonstrations and then hands-on baking. At the end of the class, you will be able to take home all the treats you make that day. Classes fill up fast so click here to book your seat.